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Sunday 7 May 2017

EXAMINATION QUESTIONS AND ANSWERS ON INDUSTRIAL PSYCHOLOGY





 How is Criterion important in Industrial Psychology?
Answer:
Definition: Criterion is defined as ‘a measurement of the goodness of a work’.  That is, criterion is an evaluative standard, which can be used to measure a person’s performance, attitudes, motives, etc.  Criterion is also defined as ‘that which is to be predicted’ (Guion, 1965).

Industrial Psychology can be effective as a science only and only if it has a criterion.  That is, the magnitude of the contribution of industrial psychology is completely determined by the adequacy of the criterion measures involved.  Despite the fact that much work on the problem of criterion has been done in the measurement of human performance and job effectiveness, the problems and needs still exist in developing criteria in areas such as advertising, effectiveness, consumer behaviour, leadership, job satisfaction etc.

Discuss any three requirements that are fundamental to Criterion.
Answer:
1.                  Time:  That is, when can one obtain his criterion data? At what moment in time is our criterion data not ripe? 
2.                  Type:  that is, which measure(s) should we select out of all the available performance measures? How reliable are our conclusions likely to be, as a result of the criterion so selected.
3.                  Level: Given that ‘time’ and ‘type’ have been considered, what performance level is likely7 going to be accepted? What quantity of units can a worker produce before he is judged a good worker?

List any five characteristics of Criteria.
Answer:
  1. Reliable
  2. Realistic
  3. Representative
  4. Related to other criteria
  5. Acceptable to job analyst
  6. Predictable
  7. measurable
  8. Relevant

Identify any five methods of Job Analysis and assess their relevance for application in Nigeria industries. 

Answer:
1.                  Questionnaire Method-this method is usually used to obtain information about occupations via a mail survey.  The job incumbent is asked to provide data about himself and his job in his own word.

2.                  Check List Method – The technique requires the worker to check the task he performs from a long list of possible task statements.

3.                   Individual Interview Method – Here ‘representative’ job incumbents are selected for extensive interviewing usually outside or the actual job situation. The interview is usually structured, and the results of a number of interviews are combined into a single job analysis.

4.                  Observation Interview Method – The observation interview actually takes place right on the job.  The interviewer collects data from the incumbent, using normal interview methods, as the incumbent performs his work.  The interviewer observes and questions the worker in an attempt to get complete job description data. 

5.                  Group Interview Method – The group interview is similar to the individual interview except that a number of job incumbents are interview simultaneously.  Under the guidance of the interviewer, the interviewees recall and discuss their work activities.

How can the following environmental factors affect employee performance at work?
i.          Music ii. Noise, iii. Illumination and iv. Colour

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