Introduction
Conflict is usually seen as a disagreement concerning
interests of various persons in the workplace (Ford, 2007). Conflict is a discord that happens when the
objectives, interests and values of various people or team are incompatible (Hughes, 2001). However,
conflict has some implications for both individual and organization which this
piece would discussed further.
Implications of Conflict
Conflict can happen among individual employees. For instance superior and subordinate at work
place. However, there are consequences
of conflict for both the individual and organization. According to Joan, (2010) conflict implications
for the individual could result to demotivation and lack of interest for the
actualization of objectives. On the other hand, Hughes, (2001) maintains that
conflict implications for organization ranges from low productivity to labour
turnover. Nevertheless, Suliman, & Abdulla, (2005)
stated on the contrary that conflict could result to motivational values that
drive individual and organization to address the situations in a strategic
manners that could led to attainment of goals.
Advantages and Disadvantages of Conflict
The advantages of conflicts for individual and organization
as listed by Joan, (2010) include;
Enhancing understanding of the challenges or causes of the
conflict and ways to resolve them and,
Promoting harmony
among individuals and departments in an organization (Joan, 2010).
Despite the above mentioned advantages of conflict for both individuals and organization, there are
disadvantages of conflict as well. Ford, (2007) contended that if conflict is not well managed, it could
escalate and result to decrease performance for both the individual and
organization.
In conclusion, individual and organization could resolve
conflict through the use of the Thomas-Kilmann Conflict Mode Instrument (TKI),
which was propounded in 1970s with the two dimensions of behavior when responding to
conflict. What is conflict resolution and what are the conflict resolution
processes?
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